TERMS AND CONDITIONS CARPET AND UPHOLSTERY CLEANING

• The original colors that were faded by external conditions such as wear and sunlight cannot be removed, neither can have the same problem to entirely restore the Greece and hair oil effects.
• Accurate costs can be determined only after the jobs criteria by the technician. Quotations of prices given by telephones are estimates only.
• The company doesn’t accept responsibility during the ordinary and normal processing for damages or defects at the time of receipt after cleaning service.
  • DRY ROT – weak or fragile condition of rug backings.
  • WEAK DYES – Wear different types of dyes or dyeing methods are used.
  • ISCOLORATIONS-Effect caused by acids or alkalis, external conditions.
  • FAIDING-Sunlight effects that cannot be rectified.
  • SHADING-Over damage to the carpet caused by prolonged and rough use.
  • LATEX AND BONDING DETERIORATION-Deteriorating latex bonding that have loosen up during operation.
  • Not responsible for some type of carpets and rugs that have changed in texture and appearance.
• The company reserves the right to charge for the goods that have not been collected at the expiration of 21 days.
• Free storage is provided for goods delivered to the company for not more than 21days after notifying the customer to collect.
• Unless lodged with the company within 24 hours of performance of work or service complaint, no complaints will be considered.
• The operator or agent cannot vary the conditions of the services unless authorized in written by the company.
• I acknowledge the receipt for service and goods and liability for any charges here in. And further acknowledge that I am liable for all charges until all proceeds are processed.

IMPORTANT:

We assume no responsibility for breakage or damage caused by the employee when asked to handle your personal property in your home. For special requests (eg. not to move certain items) please state and sign and on front of invoice. Thank you for your patronage.

SPECIAL INSTRUCTION ABOUT YOUR CARPET

Individual attention has been given to this carpet, but the stains remaining (eg. cordial, furniture stains, urine, some inks, and substance containing storage dyes) cannot be removed without the danger of causing damage to the colour or fibers. These stains have become “set in”. Although they may not have been as visible before your carpet was clean. They sometime standout more sharply following a professional cleaning. We call this to your attention so you can realize it has not been overlooked. If you have any questions please contact us.

No effort is spared on our part to ensure that your carpet will look their best. Your participation is also important, leave windows and doors open to allow ample ventilation speed drying time, on a damp , humid day a heater can be helpful. Once dry a thorough vacuuming will further enhance the beauty and fluffiness of you carpeting.

BOND CLEAN INCLUSIONS

• Eliminate small nest, cobwebs, and insect marks when not under Pest Control warranty
• Cleanse air conditioner filter, and fans
• When possible, safely clean light fittings
• Spot clean power points, light switches, walls, and doors
• Clean skirting and architraves
• Clean drawers and cupboards including components (i.e. inside, doors, and cupboard tops)
• Shelving
• Vacuum and clean sliding door tracks
• Vacuum all the floors and carpets
• Mop hard floors
• Clean inside and outside of kitchen including top of all cupboards, doors, and drawers
• Clean stove and all elements (inside, outside, around, rings, and knobs)
• Clean inside and outside of the oven, doors, grill, racks, trays, glass, and knobs
• If applicable, clean inside, outside, and behind the refrigerator, microwave space, and dishwasher
• Clean and dry sink (with attention to drain holes), drainers, and polish tapware
• Range hood exhaust and filter (filter can also be removed for cleaning)
• Clean and polish backsplash and surrounding area
• Clean exhaust fans in Bathroom
• Clean under and around the toilet, toilet seat, behind “S” bend, and around the cistern
• Clean bath, shower recess, remove built-up soap residue on tiles and shower screens & soap holder(no guarantee on calcium build-ups or mould inside sealants, etc)
• Clean sink and polish all towel rails and tapware
• Clean mirrors and windows, including window tracks and floors
• Clean inside, outside, and behind the dryer. Removing lint. (If applicable)
• Window cleaning also included (exclusions apply at heights and outside windows)
• Clean laundry tub area, including inside, outside, around, cabinets, shelves, drawers, and tapware
• Clean behind washing machine space. Clean equipment and filters (if applicable)